Discounts
All eligible discounts running at a given point in time are not applicable on sale items. Discounts are not valid on jewellery, bags, accessories & footwear products.

Returns / Exchange
We endeavor to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards.

Cancellation
Cancellations of Cash on Delivery orders have to be done strictly within 12 hrs of an order being placed. Please reach out to us at hello@kalsar.org or at +91 7575090750 with your order number.

Prepaid orders are not eligible for cancellation once placed.

We are hear for you

1. Please visit the link www.kalasar.org/return_product with your order number and phone number within 5 days from the date of receipt of shipment stating the return reason and selecting the item you wish to return in your order.

2. We will then be able to initiate a reverse pickup at no extra cost within India. For international orders, the customer will need to send the product back to us and bear the shipping cost to and fro.

3. After receiving the returned product, we will provide you a store credit amounting to the value of your returned order excluding any shipping cost paid by you at the time of placing an order.

1. First you need to return a product. Please visit the link www.kalasar.org/return_product with your order number and phone number within 5 days from the date of receipt of shipment stating the return reason.

2. We will then be able to initiate a reverse pickup at no extra cost within India. For international orders, the customer will need to send the product back to us and bear the shipping cost to and fro.

2. Once we receive returned product, we will send you a coupon with a discount ( discount amount will be the same as per returned product ). Using the coupon code provided in the discount box you can purchase your other product.

We ensure that every transaction on our website is seamless. We take great care in delivering our products and adhere to the highest quality standards. As a policy, we do not offer refunds on products that are delivered in perfect condition as per the order placed.

In the unlikely event that your merchandise arrives damaged,  you should email us at hello@kalasar.org with the details of order no, phone no, product photos within 2 days of receiving your order.

After acknowledging your email, our team will arrange for a reverse pickup at your address

Refunds are processed within 4-7 business days of receiving the returned item and will be credited to your mode of payment. In the case of COD orders, refunds will be provided to the customers’ bank account.

For international orders, the customer is himself responsible to send the purchased item back to us in order to be eligible for a refund.

We click our photos in natural light so that the product depicted on the website is closest to how it looks in reality. However, there are times when the camera lens cannot match the perspective of an eye and thus slight colour difference seen in the product is unavoidable. 

Some products and colours also tend to look slightly brighter in photos as the camera lens always highlights certain colours more.

Also, our products are truly handcrafted and hand done. Slight irregularities in motifs, texture, and colour are a part and parcel of handcrafted products and lend character to it. Please also understand that unlike chemical dyed and digital printed products, handcrafted products are not mass manufactured but In fact made in batches. Thus slight variation in colour, shade, motif in each batch produced is natural due to the human involvement in the process.

However, if the product has a genuine quality/manufacturing defect then we are open to extending full refund or re-fulfilling your order.

We are providing free shipping across India. Also, ship worldwide with additional shipping cost as per products weight and content.

Fabrics, Dupattas, Sarees and Stoles are ready to ship and are dispatched within 3-4 working days. Jewellery and accessories ship in 7/10 working days. Products like kurtas, dresses and bottoms are made to order and take approximately 15-18 working days to be made and dispatched. In all the above cases, we care about delivering it sooner as possible.

We are giving free shipping on the particular range in Fabric. If you like to purchase less amount of Fabric than shipping charges will be added.

Shipping costs are non-refundable.

Hour Of Operation
Monday: 9 AM – 7PM
Tuesday: 9 AM – 7PM
Wednesday: 9 AM – 7PM
Thursday: 9 AM – 7PM
Friday: 9 AM – 7PM
Saturday: 9 AM – 7PM
Sunday: Closed
Carrers

If you’re interested in employment opportunities at Kalasar Organization, please email us: hello@kalasar.org

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